Returns & Exchanges Policy
At Mr. Peanut's Pet Carriers, we want you and your pet to travel in complete comfort, which is why we offer a 30-day return window for all unused items in their original packaging. Please ensure products are free of pet hair and debris to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Carrier
Carefully pack the unused carrier in its original box, ensuring all tags are attached and the item is clean.
Label and Ship
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return for quality assurance, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing